"I thought that the attachment in my email was a photo from my daughter, but when I tried to open it my computer went haywire! After that, I was scared to open any messages because I couldn't tell which were safe. Luckily, Norton was able to fix everything. My Norton agent even gave me tips on how to tell if an attachment or a link might be dangerous."

"I work from home, selling collectibles on an auction site. It's a wonderful business, but my computer started slowing down so much that I fell behind retrieving and fulfilling orders. I was really nervous that my seller rating might drop! The PC Tune Up service got my computer up to speed and now I'm back in business."

"When my brother came for a visit from Iowa, I gave a crash course in surfing. But I didn't expect he'd crash my laptop too. The day he caught his first wave, he came back to my place and downloaded dozens of surfing videos - and almost as many viruses. Norton found and deleted the viruses - and took the videos off too. Now I'm keeping Joe in the water until his flight home."

"Our grandchildren like to share their favorite web sites with us, but the day before they were coming to visit, our computer got infected with a virus. The repair shop said it would take two weeks to get it working again, but Norton was able to connect to our machine over the Internet, fix everthing and even provide a detailed report. And they did all before the kids arrived."